THEY CALLED THE RANGER.

“I’d been putting this off since February because the thought of sitting at a shop with a four-year-old for two hours was a no. They pulled up at 9:15, I watched from the kitchen with a coffee while they foamed the salt off, and by 11:30 my RAV4 smelled like apples again. The Cheerios in the third-row cupholder are gone. Biggest relief was them taking their boots off at the side door to grab the keys.”

“We haul hockey bags and two Labs. I genuinely thought the rear bench was that color. Booked the Round-Up on a Thursday; truck was done Friday afternoon. Kid sniff-tested the back and said ‘this doesn’t smell like our truck’ which is the best review I can give. Texted me when they were 20 minutes out which is all I ask for.”

“Three kids under eight and a husband who drinks his coffee in the van. I won’t describe what the floor mats looked like. They brought their own water which surprised me — I was ready to drag the hose out. Paid $279 for the Round-Up, re-booked for six weeks out before they even packed up. My mom sat in the front passenger seat yesterday and asked if we bought a new van.”