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Answers

FREQUENTLY ASKED.

15 questions we hear the most. Don’t see yours? Ask a Ranger.

What’s included in a Foam Ranger detail?
Every service, Quick Draw, Round-Up, Grand Champion, includes exterior hand wash, wheels/tires, interior vacuum and wipe-down, interior glass and dashboard. From there each tier adds more. See the full inclusions on each service page.
How long does a detail take?
Quick Draw: 1.5–2 hours. Round-Up: 3–4 hours. Grand Champion: 5–7 hours, occasionally overnight for heavy odour treatment.
Do I need to be home while you work?
Nope. Most customers leave us to it. We just need access to the vehicle, a place to park the rig, and ideally a water tap (we carry our own if not).
What do you need from me to book?
Vehicle year/make/model, address, preferred date window, and which tier you want. If you’re not sure, we’ll recommend one. Booking asks for a $50 deposit that applies to the job total.
What if it rains or snows?
If rain or snow ≥10 mm is forecast for the exterior window, we reschedule free. Interior work runs as planned, rain doesn’t affect carpet shampoo.
Do you work in winter?
Yes. Interior work, steam cleaning and salt-stain treatment is actually our busiest season, it’s what Alberta cars need most. Exterior foam cannon work needs shelter below -10°C (your heated garage or our mobile enclosure).
Can you remove pet hair?
Yes, included in Round-Up and Grand Champion at no extra charge. For extreme shedding (a full husky after a road trip), we’ll flag the optional $75 heavy-pet-hair add-on up-front.
Will you remove smoke smell?
Round-Up includes odour neutralization which handles most cases. Heavy smoke or biohazard needs Grand Champion with enzyme + overnight charcoal, or our $95 ozone treatment add-on.
Do you do ceramic coatings?
Not yet, multi-year ceramic coating installations are coming Month 3 of our business. For now we offer a 3-month spray sealant (Quick Draw), 6-month synthetic wax (Round-Up), and a 9–12 month two-stage sealant (Grand Champion).
Do you do paint correction?
Multi-stage paint correction is coming Month 3. Our current services handle deep cleaning, iron decon, and sealant, which visually improves most daily-driver paint significantly, but doesn’t remove swirls or scratches. If you need correction, we’ll be upfront and time-stamp when the service lights up.
What areas do you service?
Calgary (all quadrants, free travel), Airdrie and Chestermere (free travel during 90-day launch, then $25), Cochrane and Okotoks ($30 travel, waived on Round-Up or Grand Champion), Canmore/Strathmore/Cremona (quoted). Outside 100 km: custom quote.
What’s your cancellation policy?
Full refund of deposit with 48+ hours notice. Under 48 hours = 50% deposit held, applied to a rebooking inside 30 days. Weather cancellations on our end = no charge, new slot prioritized.
How do I pay?
E-transfer, Visa/MC/AmEx/Debit via Square, or cash. Memberships auto-bill monthly via Stripe. Fleet contracts invoice Net-15 with PO.
Are you insured?
Yes, fully insured and bonded. Proof of insurance available on request for property management or fleet accounts.
Do you offer gift certificates?
Yes. Any service amount, transferable, no expiry. Email us at hello@foamranger.ca.